Secure Payments

We take your online safety and security very seriously at Hopes Grove Nurseries,

We are also proud to say we have gone that little bit further…..

To this end we have invested in an upgraded EV (Extended Validation) SSL certificate from Norton/Symantec which can be seen as a ‘green padlock’ in your URL browser bar and a badge close to the bottom of the page (Norton secured powered by Digicert).

This means that firstly as a business we have undergone more extensive background checks to certify to you that Hopes Grove Nurseries (Native Plants) LTD (our company name) is the owner and operator of this website. (Basically proving that we are who we say we are)

Secondly, our whole website is secure (https instead of http) meaning that we secure all of your private information using an SSL/TLS certificate. All of the information that you exchange with us over the website  is encrypted via SSL/TLS preventing interception by any unauthorised third parties.

Thirdly our website undergoes regular malware and vulnerability scans by Norton/Symantec and any results needing attention are reported directly to us for action.

(You can confirm all of these details simply by clicking on the ‘Norton secured powered by Digicert’ badge)

 

All payments on our website are processed by Sagepay using the most up to date and secure method to process your transaction. We do not see, store, or have access to the details of your payment method. For your convenience you can ask our website checkout to remember your card details for next time, again we are not storing your details this is done by Sagepay and is completely secure.

We do store some of your personal details in order to process your order (name address, telephone number etc), this is stored securely and we are registered with the Information Commissioner’s Office, registration reference Z9174562. You can learn more about the way we use and store your personal information by reading our Privacy and Cookies Policy.